Frequently Asked Questions
Q: Do I qualify for supplies at no cost if my primary coverage is Medicare?
A: If you are Type 1 or Type 2 with Medicare Part B and you test at least once per day, you qualify. Medicare covers test strips, lancets, control solution and a new glucose meter. All applicable Medicare deductibles and co-payments will apply to these benefits.
Q: Do I qualify for supplies at no cost if my primary coverage is private insurance?
A: You qualify through your private insurance as long as the reimbursement is at least 80%. If you have a deductible and it is not met within the New Year, you will be billed for that amount.
Q: Can I order supplies from ADC Diabetic Care if I do not have insurance coverage?
A: A. Yes, we accept MasterCard, Visa and Discover. You will receive the same dependable service.
Q: How often will you ship my supplies?
A: We ship immediately to you on a 30, 60 or 90 day cycle, depending on your medical coverage. For your convenience, we will call you prior to shipment for verification.
Q: How can ADC Diabetic Care save me time and money?
A: You do not have to fill out complicated insurance forms and wait for insurance reimbursements. ADC Diabetic Care completes all the paperwork and we eliminate your tiresome trips to the store. We ship right to your door.
Q: How dependable are your shipments?
A: ADC Diabetic Care uses United Parcel Service (UPS) bar code technology to monitor your delivery.
Q: How do I order?
A: You can order directly on line at www.adccare.com, 24 hours per day by filling out the information form and going to the shopping cart. Or you may call us directly at (877) 659-8871 and one of our knowledgeable and friendly Customer Service Representatives will be happy to assist you.